Service / Cloud and operations

Infrastructure that grows with your business.

New cloud infrastructure, takeover of existing systems and ongoing operations from one team. Built on open-source foundations, with complete technical documentation and support tracked through a helpdesk.

Cloud and operations

From design to dependable operations.

We build and operate connected infrastructure from the cloud to edge locations. We take over existing environments, design new systems and provide standalone support. Complete documentation preserves system knowledge, while helpdesk tracking makes requests, issues and operations transparent and manageable.

A considered environment

Infrastructure built around application requirements and connections.

Operational oversight

Monitoring and issue handling as part of everyday operations.

Support across levels

From user assistance to operational and development-level troubleshooting.

CAPABILITIES

What do we connect?

Open foundations · IaC

Open-source technologies and infrastructure as code (IaC) enable repeatable setups and traceable changes, making expansion and consistent environment management easier.

Virtualisation and edge

We match central resources and local processing to the task, designing, implementing and supporting virtualised environments and edge systems.

Storage · Ceph and SAN

From distributed Ceph storage to SAN solutions, we provide storage designed around data volume, performance and availability requirements.

Custom networks and VPN

We connect sites, cloud resources and remote teams. Custom network designs and VPN connections provide controlled access to systems.

High availability and scaling

We build systems designed for heavy workloads and high availability. Horizontal and vertical scaling support growth through additional servers or expanded resources.

Monitoring and error tracing

Metrics, logs and error tracing help explain system behaviour and uncover the causes of faults. Monitoring, investigation and helpdesk support form one coordinated operational workflow.

WORKFLOW

How the process works

These steps illustrate the approach. Configuration and implementation are designed for the specific assignment.

  1. Review

    Assess systems, connections and operational requirements.

  2. Establish

    Agree on the environment and responsibilities.

  3. Operate

    Align support and issue handling with the agreed service.

IN PRACTICE

Custom development, operated as SaaS.

RFIT provides the complete development and SaaS operation of the logistics reference system. Application development and operations can be handled together.

Related reference

GOOD TO KNOW

Frequently asked questions

Can operations be commissioned independently?

Yes. Operation and support of an existing system are available as standalone services.

What support hours are offered?

Service hours, response times and responsibilities are agreed for the specific assignment.

Can we request training separately?

Yes. Technical and operational training are available independently.

NEXT STEP

Let’s discuss your next project.

A challenge to solve, a new idea or a system to improve. An initial outline is enough to start the conversation. The initial consultation is free of charge.

Let’s discuss your idea